Categories
View Replies (25)

Resolved Google MC XML Export tweaks needed

  1. sandstorm871
    sandstorm871
  2. RO CSVI
  3. Wednesday, 10 August 2016
  4.  Subscribe via email
3 points here relate to the new/updated Google MC XML export that you have worked brilliantly on. We have pushed this live in on our sites this week & have these following notices. :pinch:


1 - Price needs to have the currency ie, GBP after the value not before, as per requirements from Google
currently <g:price><![CDATA[GBP 9.95]]></g:price>
needs to be <g:price><![CDATA[9.95 GBP]]></g:price>
------------------------------------------------------------------------------------------

2 - Shipping is wrong on any item that is 'out of stock'

In our case, this defaults back to RM 24 recorded with 4.50
<g:country>GB</g:country>
<g:service>Royal Mail 24 Recorded</g:service>
<g:price>4.50 GBP</g:price>
</g:shipping>
------------------------------------------------------------------------------------------

3 - Products with Price 0.00 are being exported
Please can products that have a price of 0.00 be excluded from the export
------------------------------------------------------------------------------------------

4 - When exporting URL's for images, product URL, etc the word "Helper" is added to the URL ,making all the URLs invalid.
i.e instead of http://mywebsite.com/images/myimage.jpg it exports as mywebsite.com/helper/images/myimage.jpg
0
Responses (25)
rolandd
rolandd
Accepted Answer Pending Moderation
Hey Andy,

Going to summarize the status here:
  1. Price has been fixed
  2. Shipping: Do you have a product where I can see this? I can't seem to find one
  3. In your template you can set a minimum price for the export, so that should fix this issue.
  4. I can't reproduce this on the staging site.
Let me know what you think.
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 21
sandstorm871
sandstorm871
Accepted Answer Pending Moderation
I edited the last post as you replied.
I will set up a new staging copy of the site and send info over to you.

Heres what I edited
4 - Sorry a bit of incorrect information here.
Image links are OK. The problem is with the exported product_url link.
See the full export here, where all products have the extra "helper" in place - http://www.lowenergysupermarket.com/Google-MC/LES-GMC.xml
  1. more than a month ago
  2. RO CSVI
  3. # 22
rolandd
rolandd
Accepted Answer Pending Moderation
Hey Andy,

Do you still have that test site up and running so I can check it there? Please give me the SKUs of each product that has an issue with shipping, no price and image URL issue. I will check them to see what is going on.
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 23
sandstorm871
sandstorm871
Accepted Answer Pending Moderation
1 - Great Thanks

2 -
Which shipping rule do you get on items that are out of stock?
We seem to get the same shipping rule showing up that was showing when there was a problem in this plugin
Are items that are out of stock allowed on Google Merchant?
They are allowed, but have to state they are out of stock. We already have a rule in place to show out of stock - https://dl.dropboxusercontent.com/u/29102555/csvi/Screen%20Shot%202016-08-11%20at%2009.46.05.png


3 -
or you can't have free products on Google Merchant?
I don't think you can advertise free products in Google MC

4 - Sorry a bit of incorrect information here.
Image links are OK. The problem is with the exported product_url link.
See the full export here, where all products have the extra "helper" in place - https://www.lowenergysupermarket.com/Google-MC/LES-GMC.xml

The URL we have in settings doesn't have helper in it - https://dl.dropboxusercontent.com/u/29102555/csvi/Screen%20Shot%202016-08-11%20at%2009.50.00.png
  1. more than a month ago
  2. RO CSVI
  3. # 24
rolandd
rolandd
Accepted Answer Pending Moderation
Hey Andy,

Point 1 I have fixed.

As for point 2, which shipping rule do you get on items that are out of stock? Are items that are out of stock allowed on Google Merchant?

Products with a price of 0.00 are they not unpublished or you can't have free products on Google Merchant?

The extra "helper" does it happen for all images? I don't understand how this could happen because CSVI adds the domain name you have set in the global settings with the name of the image that is in the database. Does the domain name by any chance have the word helper in it?
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 25
  • Page :
  • 1
  • 2


There are no replies made for this post yet.
Be one of the first to reply to this post!