1. Jason Calogeros
  2. RO CSVI
  3. Wednesday, 28 October 2015
  4.  Subscribe via email
Site: mxjersey.com
PHP 5.6.14
Joomla! 3.4.5
Virtuemart: 3.0.9
CSVIPro: 5.16

I can supply a login if needed.

Sample of data being imported:
0016-002,0,3,0
0016-003,0,3,0
0016-004,0,3,0
0016-005,0,3,0
0016-006,0,3,0
0016-102,0,3,0
0016-103,0,3,0
0016-104,0,3,0
0016-105,0,3,0
0016-106,0,3,0
0016-107,0,3,0
0016-108,0,3,0
0016-202,0,3,0
0016-203,0,3,0
0016-204,0,3,0
0016-205,0,3,0
0016-206,0,3,0
0016-302,0,3,0
0016-303,0,3,0
0016-304,0,3,0
0016-305,0,3,0
0016-306,0,3,0
0016-401,0,3,0
0016-402,0,3,0
0016-403,0,3,0
0016-404,0,3,0
0016-405,0,3,0
0016-406,0,3,0
0016-502,0,3,0
0016-503,0,3,0
0016-504,0,3,0
0016-505,0,3,0
0016-506,0,3,0
0016-602,0,3,0
0016-603,0,3,0
0016-604,0,3,0
0016-605,0,3,0
0016-606,0,3,0
Accepted Answer Pending Moderation
Hello,

Have a look at the CSVI gives me a blank screen document. Once you have the error we can take a further look.
Kind regards,

RolandD

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Even with error reporting turned on all I get is a blank page.


I check the error logs on the server and here are the results:

[Wed Oct 28 17:09:40 2015] [error] [client 12.50.42.13] File does not exist: /home/fkashare1/public_html/templates/jsn_force_pro/css/colors/grey.css, referer: http://www.mxjersey.com/
[Wed Oct 28 17:06:34 2015] [error] [client 12.50.42.13] File does not exist: /home/fkashare1/public_html/templates/jsn_force_pro/css/colors/grey.css, referer: http://www.mxjersey.com/
[Wed Oct 28 16:57:44 2015] [notice] [client 12.50.42.13] mod_hive matched URI http://mxjersey.com/administrator/index.php (/home/fkashare1/public_html/administrator/index.php) with match 10, referer: http://mxjersey.com/administrator/index.php?option=com_config
[Wed Oct 28 16:03:04 2015] [error] [client 87.118.135.65] File does not exist: /home/fkashare1/public_html/templates/jsn_force_pro/css/colors/grey.css, referer: http://mxjersey.com/index.php/jerseys
[Wed Oct 28 16:02:11 2015] [error] [client 87.118.135.65] File does not exist: /home/fkashare1/public_html/templates/jsn_force_pro/css/colors/grey.css, referer: http://mxjersey.com/
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Even with error reporting turned on all I get is a blank page.
That would mean you have something in your site that turns it off again. You may want to double check if the setting is saved correctly. What you can try is add these 2 lines at the end of your configuration.php:
ini_set( 'display_errors', true );
error_reporting( E_ALL );


This turns all reporting on and set to show the errors.

The error_log doesn't give any fatal errors, just some files that don't exist.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
I added the line of code to my configuration.php file and I still have nothing.

Can I give you login credentials so you can see for yourself?
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello,

Send me a private message with both Joomla and FTP access details and URLs and I will take a look.
Kind regards,

RolandD

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
The issue has been solved and is caused by using an old CSVI version on a new Joomla version.
Kind regards,

RolandD

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
It runs but it's throwing this error: Time running
The script has been running longer than the maximum allowed execution time, this usually indicates the import has stopped.
  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
I now get an error saying: "The script has been running longer than the maximum allowed execution time, this usually indicates the import has stopped.
"

Here is my system limit info:
System limit options
Override system limits?

Maximum execution time

2400
Default: 120
Maximum amount of memory

512
Default: 256
Maximum size of POST data in megabytes

196
Default: 128
Maximum allowed size for uploaded files in megabytes

196
Default: 128

Attached is the error log.
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
The error of running longer than is not related to your screenshot. If you run out of time, have a look at the Manage timeouts document.

The option you have chosen to override the system limits, usually only works on dedicated servers and some VPS systems. Most of the time they will not be allowed by the hosting company. You will need to contact your hosting company if you want to override such settings.

The error in your screenshot indicates a wrong setup of your import template. Looks like your import file has no column headers, so you should add the fields to your template and set the option Use file for configuration to No.
Kind regards,

RolandD

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 9
Accepted Answer Pending Moderation
It's timing out even with 500 lines per import and 0 time between imports.
  1. more than a month ago
  2. RO CSVI
  3. # 10
Accepted Answer Pending Moderation
It's timing out even with 500 lines per import and 0 time between imports.
So you need to lower the 500 even further.
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 11
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