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Resolved Export VM Multi Variant Field Missing

  1. deiahil
    deiahil
  2. RO CSVI
  3. Friday, 07 October 2016
  4.  Subscribe via email
Is there a link you can provide to help me figure out how to export the multivariant custom field? I can select the field in the template options but is not an available field so doesn't create a column on export. Screenshots and log file attached.

J3.6.2
VM 6.6.4
0
Responses (11)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Try updating your available fields and see if you can see the fields after that.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
deiahil
deiahil
Accepted Answer Pending Moderation
I've tried that and still no joy
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I wonder why it wont load the custom field for you, Did you see any error when you updated your available fields?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
deiahil
deiahil
Accepted Answer Pending Moderation
No error during update
  1. more than a month ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Can you send a private message of your site administrator login details? I will take a look at it.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
deiahil
deiahil
Accepted Answer Pending Moderation
Thank you. The private message has been sent
  1. more than a month ago
  2. RO CSVI
  3. # 6
tharuna
tharuna
Accepted Answer Pending Moderation
For some reason i am not able view your message as it is asking for password. Can you send those details as email to tharuna@csvimproved.com?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 7
deiahil
deiahil
Accepted Answer Pending Moderation
Email sent
  1. more than a month ago
  2. RO CSVI
  3. # 8
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
The problem here is that you are trying to add the custom title field of multi variant and not the actual custom field which has the multi variant values. Just to clarify considering the import document as an example, the custom fields Size and Color are the ones which holds the actual values. You are looking for multi variant title field instead of Size and Color in your available fields.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 9
deiahil
deiahil
Accepted Answer Pending Moderation
I tried that on the Export Rugs no Images Files template and the output didn't include the information
  1. more than a month ago
  2. RO CSVI
  3. # 10
deiahil
deiahil
Accepted Answer Pending Moderation
Thanks Tharuna
changing the settings and adding the text enclosure helps
  1. more than a month ago
  2. RO CSVI
  3. # 11
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