1. jorgevgp
  2. RO CSVI
  3. Thursday, 05 May 2016
  4.  Subscribe via email
HikaShop Business: 2.6.2
PHP version 5.5.34
Joomla! version 3.5.1
Database schema version 6.5.7
CSVI Pro 6.5.7

I have a problem on export product in hikashop, only exports products parents. I make a template with template fields product_code and product_id, but when i export only exports the products parents no child.
How can I have export child products and parents products from hikashop?.

Thanks in advance.
Accepted Answer Pending Moderation
Hello,
Can you post the debug log of the export? You can check the section "Where to get the debug information?" on top of this page to know on how to get the debug log.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello,

Attached log file.

Thanks in advance.
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello,
Can you try loading the attached patch file and see if it exports child products too?


patch_hikashop_product_2016-05-06.zip
Attachments (1)
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Hello.
Its working,

Thanks!!
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello - Was this patch file incorporated into the latest stable release? I just purchased today but I'm having the same issue. Only getting products, no variants.

(and I am referring to VARIANTS, which are different than characteristics in HikaShop).

By the way, the link to the "HikaShop Variants Export" documentation on this page brings up a 404: https://csvimproved.com/support/export/233-hikashop
  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Update - I have the variants now working (had a setting wrong in the template, oops). But without documentation on this particular feature, I'm stuck trying to figure out how to make the characteristic values for each variant show up in the export as column data.

For example, the HikaShop product variants in this site are usually a combination of a length value and a connector value. For example, 6' with D rings vs. 3' with X connector. (safety equipment). Any tips on how to make the characteristic values export as columns for the variant product rows?
  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Hello,
Please have a look at HikaShop Variants documentation and on Export tab you can see the explanation on how to export product variants data. Don't forget to update your available fields if you are missing any fields.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
Hello -

Still can't get this to work. Have tried following your directions and adding the characteristic fields so we can get the style and color, but then we get an error and the export won't even run.

The fields show as available, so what could be wrong? See SS attached.
Attachments (5)
  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
Hello,
I think there is some confusion with characteristics and custom fields. When a product related custom field is added, HikaShop adds a new column to product table with the custom field name. The field 4-style is taken as custom field and as this field is missing in your products table you are seeing the error on export. I will check this issue with your HikaShop data which is requested to post in your other thread.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 9
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