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Resolved export price group

  1. soura123
    soura123
  2. RO CSVI
  3. Monday, 30 March 2026
  4.  Subscribe via email
hello, i have set a a new group
and on product i ahve two prices one for all users and one price for that group "skroutz"
i have set the template to export skroutz group price
but it exports the default price
for test i add a filed shopper groun name price
and it is correct but the price is wrong
can you please check and let me know how to fix
Attachments (3)
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Responses (7)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please post export debug log to check. To get the debug log see How to collect debug information? document.
Kind regards,

Tharuna

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  1. 3 weeks ago
  2. RO CSVI
  3. # 1
soura123
soura123
Accepted Answer Pending Moderation
yes
Attachments (1)
com_csvi.log.2124.zip
  1. 3 weeks ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Thank you for posting the debug log. In VirtueMart Product export template on Options tab under Price Options section set Customer shopper group field to skroutz, save the template and run the export. Check if that gets the right prices on export. RO CSVI uses VirtueMart files to fetch product prices so by setting this option we are forcing VirtueMart to get prices for the given shopper group. Try and let me know on how that goes.
Kind regards,

Tharuna

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  1. 2 weeks ago
  2. RO CSVI
  3. # 3
soura123
soura123
Accepted Answer Pending Moderation
no same again,
i have tried that yesterday also
it gets again the 7,79 price
  1. 2 weeks ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Ok I was able to reproduce the issue and also find the cause for it. Please load the attached patch file and check the export. Let me know on how that goes.
Attachments (1)
patch_vm_20260331.zip
Kind regards,

Tharuna

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  1. 2 weeks ago
  2. RO CSVI
  3. # 5
soura123
soura123
Accepted Answer Pending Moderation
yes it is ok now
  1. 2 weeks ago
  2. RO CSVI
  3. # 6
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Thank you for confirming patch is working. This fix will be included with upcoming RO CSVI release.
Kind regards,

Tharuna

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  1. 2 weeks ago
  2. RO CSVI
  3. # 7
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