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Resolved Error with PictureImport

  1. redcat
    redcat
  2. RO CSVI
  3. Friday, 15 April 2016
  4.  Subscribe via email
My System:
Joomla: 3.4.8
VM: 3.0.12
CSVI: 6.5.2

Hi Roland,
i have a very important Problem on a Livesystem, the time is runing out :-(
I have made many Screenshots of my Importsettings, the frontend view and the Mainproblem witch i think i´ve idendified. The Error Log is an 120MB txt file, so i think its to big for your uploader but i test it now ;-)

To the Problem:
The Productimport (only pics) runs without any problems, i have in my settings "Recreate alias" because i want a complete new picsarchive and their realations. I´ve delete any thumbnails before i run my new import. After the import the thumbnails was created in the correct individual path: images/stories/virtuemart/picmo/resized but in the Productview (Backend) it tells me, the path of the thumbnail is now images/stories/virtuemart/product/resized/images/stories/virtuemart/picmo/FILENAME.jpg and this doesn´t exist on server. i looked on FTP and this curious folder doesn´t exist, but in the correct folder the thumbs exist. On Frontend on Overview (categorie) are no probs but on productdetail view it comes no image but an exclamation mark witch tells me the picture doesn´t exist but when i clicked on the exlca. mark it shows me the full image correctly. I tested the last 10 hours many variations, but I have no idea how i can repair this chaos, i hope you or otherwise can help me. Sorry for my bad english...

KR
Basti
0
Responses (4)
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Basti,

the time is runing out
You should have come earlier ;)

The Error Log is an 120MB txt file, so i think its to big for your uploader
It sure is, that is why we recommend to test only with one or a few products. It is more than enough.

Please update to the current version, we have fixed an issue in this regard in version 6.5.5. If the problem still exists, let us know.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
redcat
redcat
Accepted Answer Pending Moderation
Hi,

i updated now all Components, Plugins and Joomla to the newest Version and i tried with only on product the productimport (only picture). Now i can upload my Logfile and my testile (csv) :D
It the same problem... I hope you can help me.

KR
Attachments (2)
com_csvi.log.4435.zip
karebilder.csv
  1. more than a month ago
  2. RO CSVI
  3. # 2
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

i have in my settings "Recreate alias"
This is set to No now and should be that way because it has nothing to do with the images.

So I have done some testing, the problem with your images is that you are not using the default VirtueMart folder. You have the folder images/stories/virtuemart/picmo but VirtueMart is expecting images/stories/virtuemart/product. By changing to this folder, the images should show up without a problem.
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 3
redcat
redcat
Accepted Answer Pending Moderation
Hello Roland,

a big thx to you! All runs now perfekt, the picture path was the main problem.

KR
Basti
  1. more than a month ago
  2. RO CSVI
  3. # 4
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