After a payment with Buckaroo I get an error: No log ID has been found
See the attached screenshot
The strange thing in this situation is that I receive a confirmation email without the Buckaroo payment (pay cash at pick up).
What happened:
- I ordered a product
- After the checkout form I'm on the Buckaroo site to select a bank for the iDeal payment
- The money is transfered from the bank account
- The browser sends me back to the webshop and displays the attached error
But why? I have a status page menu item.
In Admin Tools /cli/notify.php is allowed, but when go to the url in the browser the error is "No log ID has been found"
I didn't see any clue in the transaction log, but maybe you understand what goes wrong (see attachment)
Thank you in advance,
With kind regards,
Robert
-
kronson
- RO CSVI
- Thursday, 04 September 2025
- Subscribe via email
Accepted Answer
Pending Moderation
Hi Roland,
(If it's you, why do we communicate in English?
)
The link of the status page is https://breinbreier.nl/status-buckaroo but after a payment you don't get to that page.
That's the only RO Payments menu-item there is.
In Joomla 3 it worked, it happened after the shop was migrated to Joomla 5 4 months ago.
With kind regards,
Robert
(If it's you, why do we communicate in English?
)The link of the status page is https://breinbreier.nl/status-buckaroo but after a payment you don't get to that page.
That's the only RO Payments menu-item there is.
In Joomla 3 it worked, it happened after the shop was migrated to Joomla 5 4 months ago.
With kind regards,
Robert
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