Resolved Error message when Import products to VM

Hello Sam,
Have a look at Deal with different collation document to know on how to fix this error.

Hello Sam,
Can you post your import file? Let me check it here by running an import.

If you are on latest CSVI 7.7.0 version, check How to get debug information? document and LIMITING NUMBER OF LINES IN DEBUG LOG section to know to limit the debug log entries. This way you can post smaller debug log for us to check.

Hello,

Yes, I am using latest version CSVI 7.6.2 version, and I checked that ''Enable logging'' is set to Yes.

Latest version is CSVI 7.7.0 and not 7.6.2

Your import file is not UTF-8 encoded. When i check the file using CSVI Analyser it shows unreadable characters. Check the attached screenshot.

Hi Tharuna,
Thanks, I changed all DB tables to utf8mb4_unicode_ci and I checked
the import file is UTF-8 encoded and check that by using CSVI Analyser.
But the error still appear!

I could not attach the logs file, is too big: 2 Mb

Please help!

Best wishes,
Sam

Hello Tharuna,
Thanks,

Yes, I am using latest version CSVI 7.6.2 version, and I checked that ''Enable logging'' is set to Yes.

Now I limited the import file (import-1.csv) to few lines, to be smaller

Please find the attachment the import file big (import.csv) and smaller (import-1.csv)


Kind regards,
Sam

import-1.csv

import.csv

Thanks soooooooo much Tharuna,
Your are the best support,


Thanks again!

My best wishes to you!
Sam