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Resolved Error message on import preview

  1. agarger
    agarger
  2. RO CSVI
  3. Wednesday, 21 June 2023
  4.  Subscribe via email
getting this error message danger
Incorrect string value: '\xBB\xBFname...' for column 'description' at row 1

Checked csv file thoroughly and it looks good in the analyzer where else do I look for the solution
0
Responses (5)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please post the import file and template XML so we can check. To get the template XML file, in RO CSVI maintenance menu select RO CSVI on first option, backup templates on second option, select your template and download the XML file. Post the XML file. You can also select the template from template list page and use the Backup templates button on top.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Anonymous User
Accepted Answer Pending Moderation
I appreciate the help, the files are attached! The error message doesn't help me find the error.

I am using joomla 4.3.2 with the Yootheme template and when I Check Extension Updates I get this error message for ROCSVI

Update: Could not open update site #6 "RO CSVI", URL: https://csvimproved.com/updates/csvipro.xml
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your site's files and database before you start updating.
Attachments (2)
CSVI_Correspondent Contact Export_21-06-2023final.csv
csvi_templates_anneg27.sg-host.com_20230621.xml
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I appreciate the help, the files are attached! The error message doesn't help me find the error.

Thank you for posting the files. In your import template on File tab set Autodetect delimiter to No, Field Delimiter field to | and empty Text Enclosure like in attached screenshot and save the template. Run the import and check.

am using joomla 4.3.2 with the Yootheme template and when I Check Extension Updates I get this error message for ROCSVI

Update: Could not open update site #6 "RO CSVI", URL: https://csvimproved.com/updates/csvipro.xml
Before updating ensure that the update is compatible with your Joomla! installation.
You are strongly advised to make a backup of your site's files and database before you start updating.

The Update URL is the old site URL of RO CSVI and is outdated. That is the reason for the error. We are in the process of fixing this old URL. For now please manually update the RO CSVI extension.
Attachments (1)
Screenshot 2023-06-22 at 3.03.43 PM.png Screenshot 2023-06-22 at 3.03.43 PM.png
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 3
agarger
agarger
Accepted Answer Pending Moderation
Thanks for your help, will give you a great review on the JED, this program and your support are incredible.
  1. more than a month ago
  2. RO CSVI
  3. # 4
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

Since you are on Joomla 4, you can go to System -> Update Sites -> Rebuild. Does that fix the URL to link to https://rolandd.com ?

Let me know how it goes.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 5
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