1. W8663
  2. RO CSVI
  3. Friday, 31 December 2021
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Hi. I am having trouble installing.
I had an old version of CSV Improved / RO CSVI - been using it on and off for years.

I tried uninstalling the previous version first, and then installing the version I just purchased, but getting numerous error messages.

Trying to uninstall again now, and i get

Warning
JFolder: :delete: Path is not a folder. Path: /home/ecohubco/public_html/administrator/components/com_csvi
JFolder: :delete: Path is not a folder. Path: /home/ecohubco/public_html/components/com_csvi
Component Uninstall: Can't uninstall. Please remove manually.

when I log in via FTP, I don't see those folders.

I then try and install the package again, and get this:

Error
Error installing package

Warning
An error occured running the query UPDATE `ecj_csvi_templatefields` SET `field_date_format` = '' WHERE `field_date_format` IS NULL;. This generates the error Unknown column 'field_date_format' in 'where clause'
Package Install: There was an error installing an extension: com_ro_csvi_8.1.0.zip

do I need to drop all csvi tables in the DB and then try again? or any other suggestion?

All I actually need to do is export all of my products, deduct 15% - and then import again.

Using Virtuemart - I have downloaded the VM package on your site as well as the main package.
Accepted Answer Pending Moderation
Hello,

Easiest is to drop all tables that start with ecj_csvi_, and then do the installation. This will create the tables fresh instead of trying to fix them. After installation you can create your export and import template to update the prices.

Let me know how it goes.
Kind regards,

RolandD

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