1. webshop
  2. RO CSVI
  3. Monday, 11 June 2018
  4.  Subscribe via email
Hello, I need help with importing files. the export is from virtuemart site and it is necessary to get into another site again on virtuemart. This error is displayed on my import
http://prntscr.com/jtla6l
Accepted Answer Pending Moderation
Hello,
As the error says there is something wrong with extension of your import file. Can you post your import file here to check?
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
yes, attach the file
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Hello,
The file you attached did not have an extension and it was showing me default extension as per my system. I have added .csv extension to the file and attached it here. Can you try your import with the attached file?

ahop (11).csv.zip
Attachments (1)
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
accepted my file but it is incorrect.
http://prntscr.com/jtm1nk
  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Hello,
Taking a closer look at your file, the content do not seem to be valid CSV data. Text delimiter as per your file is comma(,) and i see that the content has a lot of delimiters with out text enclosures. This is the reason your file is not read properly. You can check your file using CSVI Analyser to see the formatting issues.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
this file is exported from a virtuemart site http://prntscr.com/jtncpg
  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
Hello,
Can you post the debug log of the export from where you got the export file? Check How to get the debug log document to get the debug log.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
Hello,
Can you attach the debug log here? Screenshot does not show the full content of the file and the link you sent need administrator login details to access it.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 10
Accepted Answer Pending Moderation
com_csvi.log.49.zip

Can you attach the debug log here? The screenshot does not show the full content of the file and the link you have sent the administrator login details to access it.
http://prntscr.com/jtxprs
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 11
Accepted Answer Pending Moderation
Hello,
The debug log you have posted is not a complete one. There is hardly any details in it. Actually i need the debug log to check what is the text enclosure you have set in your export template settings and on File tab. If that is empty, you should set Text enclosure field to " and save the template. Run the export. Try your import with the last export file. You can also check this latest export file using CSVI analyser for any formatting issues.

If you are still having problem please post the complete debug log and the latest export file to check.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 12
Accepted Answer Pending Moderation
I made a new export this time in XML. I've set the fields, I've created the same ones on the site where I need to import. I attach both the import file and the log results.
com_csvi.log.51 (1).zip
https://www.onprint.eu/csv/CSVI_тениски_12-06-2018_11.06.xml
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 13
Accepted Answer Pending Moderation
Hello,
Your XML file looks fine. But for importing your XML you need to set up your import template as explained in import XML document.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 14
Accepted Answer Pending Moderation
I rearranged the fields and the import was received. however, the photos are not displayed. the following error appears after asking the path to the folder for downloading files from the panel
http://prntscr.com/jtz81e
also attach a photo for the image tray settings http://prntscr.com/jtz9a8
  1. more than a month ago
  2. RO CSVI
  3. # 15
Accepted Answer Pending Moderation
Hello,
I rearranged the fields and the import was received. however, the photos are not displayed. the following error appears after asking the path to the folder for downloading files from the panel
http://prntscr.com/jtz81e

Have a look at Manage Timeout document to solve the timeout error.

also attach a photo for the image tray settings http://prntscr.com/jtz9a8

In your image settings for Location product files field you have added your domain name http://www.shop.onprint.eu to the location, you don't need that but just the path /images/stories/virtuemart/product is what needed. You should also be uploading your product images to this given location before running the import so CSVI will read the image and link to the product if found. Try the import with this change and if you still have any issues post the debug log of the import to check.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 16
Accepted Answer Pending Moderation
I've changed the file, it's okay but there is still a bug. I apply 2 photos. Everything is uploaded as information without the photos http://prntscr.com/ju0f2f
http://prntscr.com/ju0h7d
  1. more than a month ago
  2. RO CSVI
  3. # 17
Accepted Answer Pending Moderation
Hello,
Can you post the import debug log and template XML file to check? To get the template XML file go to CSVI maintenance menu, select CSVI Pro in first option and Backup templates in second option. Select your import template and click continue. Post the downloaded XML file. Without these details it is hard to tell why you are seeing these errors.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 18
Accepted Answer Pending Moderation
what settings should be made to store product images. I apply a picture of my current settings. with these settings there are no images http://prntscr.com/ju46ie
  1. more than a month ago
  2. RO CSVI
  3. # 19
Accepted Answer Pending Moderation
Hello,
You need to send us the details we had asked for to tell what went wrong with your product images. As per the screenshot image settings looks good to me but we cannot help you on this issue by just looking at the screenshots.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 20
  • Page :
  • 1
  • 2


There are no replies made for this post yet.
Be one of the first to reply to this post!