1. artemiy
  2. RO CSVI
  3. Friday, 11 January 2019
  4.  Subscribe via email
Hello everyone,

I have updated CSVI Pro to 7.11.0 with Virtuemart plugin and during import I get this error constantly.
Screenshot_9.png
My CSV file (template) hasn't been changed, so I must say problem is in the latest version of the component.

Can someone explain where can I find a solution?

Joomla! 3.9.1
VirtueMart 3.4.2
PHP 7.3.0

Thank you
Accepted Answer Pending Moderation
Hello,

Can you tell me which import are you running? Is it a product import?

If possible, can you post a copy of your template? You can create a backup by going to Maintenance and choose CSVI Pro and then select Backup templates and select your import template. This will help us to reproduce the issue.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello rolandd,

Please see attachments. Adding a copy of imported file, logs and backup of template

all-eqip.csv csvi_templates_1236511.xml com_csvi.log.185.zip
Hope it helps.
Attachments (3)
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello,
Your template and import file looks fine. I see from the debug log that only 7 rows are processed from your import file and then error is shown while processing the 8th row. You mentioned that the error is after updating CSVI to latest version. Since you are importing both custom fields for all and stockable custom fields in your import file. Did you also update CSVI plugins for custom fields for all and stockable custom fields to latest version?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
Yes, all plugins have been updated as well.
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello,
With your template and CSV file, import goes good when tested on my local site and with latest CSVI version. There should be something wrong with your latest update. Is this the only import you are having this issue?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Hello,
Looks like we found the cause for the 500 error you are having. Can you load the attached patch file and check if the error is gone on import?

patch_stockablecustomfields_2019_01_16.zip
Attachments (1)
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Yes, I confirm patch works perfectly.
Thank you

From my side - downgrade to previous version of plugin worked as well ))

Thank you again!
  1. more than a month ago
  2. RO CSVI
  3. # 7
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