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Resolved Error 500 installing plg_csviaddon_virtuemart_csvi_6.6.4

  1. kristobal69
    kristobal69
  2. RO CSVI
  3. Thursday, 08 December 2016
  4.  Subscribe via email
Hello,
Joomla 3.6.4 and virtuemart 3.0.16 installed with php 5.6.28

I have just bought CSVI pro and installed it without any error, but now that I need to install plg_csviaddon_virtuemart_csvi_6.6.4 I have an error either installed from the tmp folder where I unzipped the file or even if I install from my computer.
here is the error message :
Error 500

  • The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.




I never ecountered any prorblem on this site before.
Any idea ?
Regards

Kris
0
Responses (3)
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Kris,

The only thing I can think of is that the update of the available fields is not liked by your server. What you can do is the following:

  1. Unpack the plugin into a temp folder (You mentioned you already tried this but we will do it again)

  2. Replace the script.php file in the folder with the attached one

  3. Run the installation again

  4. Now you have to go to CSVI -> Available Fields and run the Update yourself



See if that works for you.
Attachments (1)
script.zip
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
kristobal69
kristobal69
Accepted Answer Pending Moderation
Hello,
This worked perfectly. Thanks a lot for your quick solution
Can you tell the reason ? What you changed in the process basically ?
Do you think I will have other problems with other plug-ins for CSVI ?

Thanks again

Kris
  1. more than a month ago
  2. RO CSVI
  3. # 2
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Kris,

Can you tell the reason ?
The update of the available fields is a heavy process because VirtueMart is a big extension, so I assume you hit some kind of limit. Only your server log will be able to tell the real reason why it failed.

What you changed in the process basically ?
I took out the update of the available fields.

Do you think I will have other problems with other plug-ins for CSVI ?
No, I don't think so.
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 3
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