We would really appreciate the help. We have a Joomla 3.3.6 install with Virtuemart 2.9.9e, CSVI Pro version 5.19. Any export/import operation ends with an error message as soon as "Process" button is pressed:
1064 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'OPTION SQL_BIG_SELECTS=1' at line 1 SQL=SET OPTION SQL_BIG_SELECTS=1
We also tried installing CSVI Pro 5.19 on another server running Joomla 3.3.6 (without Virtemart) on another hosting account (but SAME hosting), and the error message was exactly the same as above. So maybe the problem is with some settings that our hosting provider is using?
There's also no debug log created.