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Resolved empty image but exported a wrong image file

  1. soura123
    soura123
  2. RO CSVI
  3. Thursday, 12 September 2019
  4.  Subscribe via email
a product on export has no image but on file exported there is in each product with no image an image file that is wrong
any ideas?
0
Responses (10)
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

This can happen if there are still some image links to the product left in the database.

You can run an export of the VirtueMart Product images and see were the image exists. That image should still be in the database.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
soura123
soura123
Accepted Answer Pending Moderation
but is on every product that has no image
  1. more than a month ago
  2. RO CSVI
  3. # 2
soura123
soura123
Accepted Answer Pending Moderation
this issue is only on the file_url field if i use the picture_url is blank as it suppose to be
  1. more than a month ago
  2. RO CSVI
  3. # 3
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

Which image is being exported? Is it an existing image? I can tell you that RO CSVI doesn't generate ghost images :D
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 4
soura123
soura123
Accepted Answer Pending Moderation
yes the same excisting image everywhere, sorry the picture_url field is wrong and the file_url is correct
i attach log
when the product has no image it add always this image 608060.jpg
  1. more than a month ago
  2. RO CSVI
  3. # 5
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

There is no log attached, can you try again?

Does the image 608060.jpg exist?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 6
soura123
soura123
Accepted Answer Pending Moderation
here
Attachments (1)
com_csvi.log.3903.zip
  1. more than a month ago
  2. RO CSVI
  3. # 7
soura123
soura123
Accepted Answer Pending Moderation
there was only 3 products, i dont know why, i add a blank image and fixed this
  1. more than a month ago
  2. RO CSVI
  3. # 8
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

By adding a blank image, you remove the relation. So that should be OK.
Kind regards,

RolandD

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 9
soura123
soura123
Accepted Answer Pending Moderation
ok
  1. more than a month ago
  2. RO CSVI
  3. # 10
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