1. moto2000
  2. RO CSVI
  3. Wednesday, 05 October 2016
  4.  Subscribe via email
After the latest update no longer works the mail field, there is news?
Accepted Answer Pending Moderation
Hello,
Can you give us more information on which mail field you are having issue with? Which version of VirtueMart you have upgraded to?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Joomla 3.6.2
VirtueMart 3.0.18

After the last update virtuemart no longer works the field Email
  1. more than a month ago
  2. RO CSVI
  3. # 2
Accepted Answer Pending Moderation
Hello,
As much as i can say there is still email field supported by CSVI in VirtueMart userinfo import and export and with latest VirtueMart version. If you don't find this field try to update your available fields in CSVI. If you are trying to mention that something is not working in VirtueMart then you need to ask VirtueMart developers in their forum about the changes in the latest version.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
Accepted Answer Pending Moderation
OK, I understand the problem, if you choose the template from the shipping address, no longer inserts the mail ... how can we solve?
  1. more than a month ago
  2. RO CSVI
  3. # 4
Accepted Answer Pending Moderation
Hello,
Can you post your debug log? If you don't know how to get the debug log, have a look at Where to get the debug information? on top of this page.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
Accepted Answer Pending Moderation
Hello,

Perhaps you can also post some screenshots to show what the issue is you see.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 6
Accepted Answer Pending Moderation
Here is the log.
In this way, shipping is correct but does not put the email
Attachments (1)
  1. more than a month ago
  2. RO CSVI
  3. # 7
Accepted Answer Pending Moderation
Hello,

You are still writing in a pretty cryptic way. Looking at the log, you are exporting based on the shipping address, if there is no email coming out, then no email seems to be stored for that. If you export based on the billing address, check if you get the email.
Kind regards,

RolandD

=========================
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  1. more than a month ago
  2. RO CSVI
  3. # 8
Accepted Answer Pending Moderation
Yes, if you export the email works as "billing address"
  1. more than a month ago
  2. RO CSVI
  3. # 9
Accepted Answer Pending Moderation
Hello,
Yes, when you export with shipping address filter, email doesn't work because VirtueMart is storing the email field as null in database. CSVI has nothing to do about this, You need to post this question in VirtueMart forum and ask them for help.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 10
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