1. fatelettronica
  2. RO CSVI
  3. Monday, 18 October 2021
  4.  Subscribe via email
Only a few days ago I realized that the descriptions and specifications are not imported into the new products but only the photographs. I am sure that icecat provides this data and that the CSVI settings have not been changed. Everything worked smoothly. There was only one change, the Joomla update to version 3.10.2.
Can what have happened?
Thank you
Accepted Answer
Accepted Answer Pending Moderation
Hello,
If I understand correctly this is replaced if there is a description in the ICECAT files. Quite right?

That is correct.

Could the provider be blocking the transfer of data from Icecat to my e-commerce?

Yes looks like it. For few products i noticed there is an error in debug log.


ICEcat error: Please, add this IP address 81.31.149.143 to the 'Allowed IP addresses' setting of your account.


Checking on this error in ICEcat error messages page, it says "A request is made from a non-whitelisted IP address. Please, add the IP address to your Profile.". Try adding the IP address and run the import again.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # Permalink
Sorry, the discussion is currently locked. You will not be able to post a reply or a comment at the moment.