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Resolved Custom Field User Groups are not imported

  1. fb_user
    fb_user
  2. RO CSVI
  3. Friday, 17 July 2020
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Hi there,
I have exported user custom field groups from one website and want to import them into another. The import says the import was successful, but nothing gets imported. I have checked the database and the #__fields_groups table is empty.

Any clues?

Thanx

Thom
Attachments (2)
2020-07-17 10_35_37-RO CSVI - Dashboard.png 2020-07-17 10_35_37-RO CSVI - Dashboard.png
veldgroepenPRE.zip
0
Accepted Answer
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Thom,
You have id field in your import file, RO CSVI thinks the record already exists in database when it sees the id field and so tries to update the record. Since there is no record with the given id nothing is updated. You need to remove the id field and run the import so RO CSVI uses title field to check if there is already existing usergroup with the given title. If it does not exists, it creates a new record.

Let me know how that goes.
Kind regards,

Tharuna

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  1. more than a month ago
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Responses (4)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Thom,
Can you also post the import debug log to check? To get the debug log, check How to collect debug information? document.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
fb_user
fb_user
Accepted Answer Pending Moderation
Here you are.

Thanx


Thom
Attachments (1)
20200717 debuginfo CSVI import.txt
  1. more than a month ago
  2. RO CSVI
  3. # 2
fb_user
fb_user
Accepted Answer Pending Moderation
Hi there,

Thank you for pointing me in the right direction. I have followed your lead and exported and imported everything as planned. Once I had put the logging on, I could see for myself what was wrong.

Thanx,



Thom
  1. more than a month ago
  2. RO CSVI
  3. # 3
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