1. owegen
  2. RO CSVI
  3. Monday, 09 October 2023
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hello everyone, I have an Issue with the import of products in Virtuemart:

An error has occured during the import. Below the information received from the server.
Status error: 504
Status message: error
504 Gateway Time-out
nginx


The last server response has not been received in a timely fashion. The server may still be busy or stopped the process. You can wait a little longer to see if the server will sent a response or cancel the process.


I also notice than CSVI Import is very slow

Virtuemart: 4.2.0
Display errors Yes
PHP version 8.1.23
Joomla! version 4.3.4
Database Iterator Support Yes
RO CSVI: 8.8.0
Log: attachement


I hope those informations help, thank you for your help.
Attachments (1)
Accepted Answer
Accepted Answer Pending Moderation
Hello,
Try reducing Lines per import to100 and check the import. Another way is set the import as cron job. See if that solves the error.
Kind regards,

Tharuna

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