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Resolved CSVI 6 maintenance dropdown problem

  1. seppo
    seppo
  2. RO CSVI
  3. Monday, 16 November 2015
  4.  Subscribe via email
Hi,

If I go to CSVI maintenance->maintenance, and there select either CSVI Pro or VirtueMart at first dropdown, all I will get is another dropdown with same selections and another greyed out - dropdown (see the image).

Joomla is 3.4.5
CSVI PRo is 6.4.1
PHP version is 5.5 with Zend enabled


So how to make it work correctly? I believe this has been answered before here, but after few searches I have not found one.

I had there older CSV 5.21.2 but before installing the CSVI Pro 6.4.1 I unsinstalled the older one, also made sure from FTP and phpMyAdmin that all folders and database tables had been deleted. Installation of the new one did not give any errors. Only package installed beside com - package was virtuemart add-on.
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Responses (4)
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

This is the first time I see this happening but it is a good finger exercise :P

We will need to see what is happening with the JavaScript. Can you follow the steps in the Using Developer Tools to analyze problems document and post back what you see there?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
seppo
seppo
Accepted Answer Pending Moderation
See attached the images. Since the second request for csvi was 0 bytes, I checked about it's contents but that did not reveal much to me yet.

In Params tab I got:
component undefined
format raw
option com_csvi
task maintenance.operations

If you need I can provide access to the site, it is anyway a copy of the live-site so it is possible to test things as needed.
Attachments (2)
kysycsvi6_2.jpg kysycsvi6_2.jpg
kysycsvi6_3.jpg kysycsvi6_3.jpg
  1. more than a month ago
  2. RO CSVI
  3. # 2
rolandd
rolandd
Accepted Answer Pending Moderation
The call is wrong, this should be in the params tab:

component com_csvi
format json
option com_csvi
subtask operations
task read
view maintenance

In your list the format raw indicates you still have CSVI 5 files. This has all been replaced by json format. Perhaps it is even a cached call by the browser or server.

You are right, it is only 0 bytes because it says 303 See Other, this means it is being redirect. That will be because that URL no longer exists.

That URL that is being called on your site, should not be there. Since you removed all files/folders, the only reason I can think of is caching.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 3
seppo
seppo
Accepted Answer Pending Moderation
Thank you Rolandd :)
That was it, the browser cache. After emptying, it started working

Cheers,
Seppo
  1. more than a month ago
  2. RO CSVI
  3. # 4
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