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Resolved Child products not updated

  1. peterva
    peterva
  2. RO CSVI
  3. Sunday, 18 September 2016
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Hi, I am trying to update a batch of product SKUs by importing a csv. You can see it in the attachment.

virtuemart_product_id 340 is a parent product and everything updates fine.

But all other product IDs are child products and they don't update at all.

Can you explain why this is & how to fix it?
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Responses (1)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
First of all, you should not be having virtuemart_product_id field in your import file. CSVI don't use the id fields as they are primary key fields of a table and using them may mess up your records in your database. For product import, CSVI checks with product_sku field and if the value in product_sku field is already in database then the row is updates else a new row is inserted. Remove the virtuemart_product_id field from your import and do update using product_sku field. If you still have any issues, post the debug log of your import. To know how to get debug log, check "Where to get the debug information?" on top of this page.
Kind regards,

Tharuna

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