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Resolved Cannot import users to VM shopper groups

  1. barracuda69
    barracuda69
  2. RO CSVI
  3. Tuesday, 20 October 2020
  4.  Subscribe via email
Hi,

I'm trying to import users in VM and assign them to shopper groups.

I already imported them to Joomla User Groups, the Shopper Groups are correctly created and I can manually assign a Joomla user to a Shopper group but when importing a csv file with the Shopper group I get No usergroup with given name found.

Could you please assist me?

Thanks!
Attachments (5)
Meidanis_Shoppers_Group.csv
Screenshot 2020-10-20 at 10.07.53.png Screenshot 2020-10-20 at 10.07.53.png
Screenshot 2020-10-20 at 10.10.18.png Screenshot 2020-10-20 at 10.10.18.png
Screenshot 2020-10-20 at 10.06.31.png Screenshot 2020-10-20 at 10.06.31.png
com_csvi.log.67.zip
0
Responses (3)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
You are missing usergroup_name field in your import. You need to add that field to avoid "No usergroup with given name found." error.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
barracuda69
barracuda69
Accepted Answer Pending Moderation
Hi Tharuna,

We had this conversation a while back. We fixed the import fields and were working fine up to today.

Something happened and the user group appears empty in Virtuemart Shoppers.

Any idea on what might be causing this?
Attachments (3)
MARCH SHOPPERS.csv
csvi_templates_mathpro.education_20250317.xml
com_csvi.log.137.zip
  1. 8 hours ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Dennis,
This post is 5 years old and you are using RO CSVI 7.20.0 version. We do not know what has changed since that version. May I ask why you are not using latest RO CSVI 8.16.0 version?
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. 6 hours ago
  2. RO CSVI
  3. # 3
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