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Resolved Billing Address & Shipment Address

  1. dm
    dm
  2. RO CSVI
  3. Friday, 24 November 2017
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Hello,

I just set a template to export the orders, I used the shipping_fields inside it, but when the billing and the shipment address are the same, my field is empty.

Where is my error?


Thanks a lot,
Davide
0
Responses (6)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Davide,
Can you post the debug log of your export to check?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
dm
dm
Accepted Answer Pending Moderation
Sure, you find it in attachment.
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
You seem to have set a filter to export order id with id 4 in your export template settings and on Options tab. What if you remove that filter and run the export?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
dm
dm
Accepted Answer Pending Moderation
Same problem...
  1. more than a month ago
  2. RO CSVI
  3. # 4
dm
dm
Accepted Answer Pending Moderation
Hi Tharuna,

I've just solve using the "generic" fields like first_name instead using shipping_first_name and setting in the template "billing or shipping"


Thanks,
Davide
  1. more than a month ago
  2. RO CSVI
  3. # 5
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Davide,
Glad to know that you figured it out.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 6
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