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Bad import product price #8489

Open Anton666 opened this topic Wednesday, 07 September 2016 · 5 replies
Author

sakura4happy.ru
After import a lot of products price is not displayed - foto 1, but in admin panel of this product - very much numbers of price - see foto 2
Where my mistake?

  • CSV-1.jpg
  • CSV-2.jpg
Support

Hello,
If the product prices are seen at the backend then it says that your import went good. If its not displayed on front end then it has to do something with your front end template. But still, can you send the debug log of your import just to check?

Kind regards,

Tharuna

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Author

Template is OK!!

i send files to you mail

please help me. problem is actual!

Support

Hello,
I had your site details and checked into the product price you have shown in the screenshot. There is no problem with the price you have imported but it looks like there are so many taxes that has been applied to the product price, the final cost price is a negative number. Please look into the product code 5429 in VirtueMart products.

Kind regards,

Tharuna

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Author

yes many taxes! but i am not import taxes, but it apear after importing!!
How i can fix it or delite taxes??

Support

Hello Anton,

You can delete all the prices using the Maintenance menu by Choosing VirtueMart and then Remove product prices. This will delete all prices in your shop. After that you can do a clean price import using the product_sku and product_price field.

The other thing you can do is run this query on the database

update jos_virtuemart_product_prices set product_tax_id = 0;

You will need to change jos_ to your own prefix as well. This will remove all taxes from all products.

Kind regards,

RolandD

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