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Resolved Append Categories set to No, but appended anyway.

  1. Dtorr1981
    Dtorr1981
  2. RO CSVI
  3. Friday, 08 July 2016
  4.  Subscribe via email
Oh it has been a long week, lol. Yes im still getting strange import behaviour. I have a template set up for standard products with custom fields.I have multiple categories per product, and have separated them by the | character in the import. However, new categories have been created?

I have had a look and when combining the category separator '/' within the | | for each category, the / is being ignored and replaced by a space? Which then adds new categories? Am i doing something wrong?

Log and import file attached?

Regards
Donn
0
Responses (5)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Donna,
Can you also send the debug log of the new file?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Dtorr1981
Dtorr1981
Accepted Answer Pending Moderation
Apologies, I sent the incorrect import file. I will resend now.
Regards
Donna
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Donna,
Yes im still getting strange import behaviour. I have a template set up for standard products with custom fields.I have multiple categories per product, and have separated them by the | character in the import. However, new categories have been created?

I dont see you have multiple categories for products in the import file you sent as email. Am i missing something?

I have had a look and when combining the category separator '/' within the | | for each category, the / is being ignored and replaced by a space? Which then adds new categories? Am i doing something wrong?

Your debug log says that you have your categories separated by /, CSVI has done a check if the category already exist in database and has created new one if not, it has also created product category reference if not there already. This all seems good to me. Can you please explain the issue you have here?
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
Dtorr1981
Dtorr1981
Accepted Answer Pending Moderation
Apologies for the delay,

Please find files attached. (I think my attachment limit has been reached.

Best Regards
Donna
Edit:Still no attachments i will email them now.
  1. more than a month ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello Donn,
Your log and import file are missing in the post. Please try to post it again or send it as a email to tharuna@csvimproved.com.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 5
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