Resolved 500 internal server error on vm user import

Hello,

Thank you, that seems to have solved the problem.
I suppose it will included in the next upgrade?

Yes, this will be included in our next release.

About your second reply: I am aware of that.
However, this is not a fresh import, but a correctional one.
The CSV file is built from a CSVI export file, indeed to avoid ID problems.
Please let me know if my reasoning is still not correct.

The id fields are avoided so CSVI decides if the record has to be inserted or updated using the required fields of an import. If there is an id field then it is always an update. Since you are aware of that then it should not be a problem.

Hello Thurana,

Thank you, that seems to have solved the problem.
I suppose it will included in the next upgrade?

About your second reply: I am aware of that.
However, this is not a fresh import, but a correctional one.
The CSV file is built from a CSVI export file, indeed to avoid ID problems.
Please let me know if my reasoning is still not correct.

Have a very nice day!

Hello,

Please note that not all of the user fields are in the CSV file, as it is a correctional import.
Could that be the problem?

That should not be the problem. Can you try to load the attached patch file and see if you can run the import?

patch_userinfo_2017_01_25.zip

Hello Tharuna,

I should have thought of it, sorry.
Nevertheless, after upgrading the plugin the problem persists:

[Wed Jan 25 05:53:54.977281 2017] [proxy_fcgi:error] [pid 17878:tid 139907858994944] [client 82.233.112.232:49786] AH01071: Got error 'PHP message: PHP Notice: Undefined variable: query in /home/afesa/domains/http://afesa.com/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/userinfo.php on line 475\nPHP message: PHP Fatal error: Call to a member function delete() on a non-object in /home/afesa/domains/http://afesa.com/public_html/administrator/components/com_csvi/addon/com_virtuemart/model/import/userinfo.php on line 475\n', referer: http://www.afesa.com/administrator/index.php?option=com_csvi&view=import

I attach the log and the CSV file.

Please note that not all of the user fields are in the CSV file, as it is a correctional import.
Could that be the problem?

Thank you

com_csvi.log.9.zip corrections_adherents.csv

Hello,
You seem to have updated only CSVI component to 7.0.2 version and have not updated CSVI VirtueMart addon. You need to update VirtueMart addon to solve this error.