1. jarlu
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  3. Tuesday, 04 February 2020
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Hello, I have issue with update of product price . I have simple template (in attachment) but, when i import xml file some rows are skipped and product price with tax and tax id is skipped. But when I delete some rows from import file, problematic product (his price and tax id) is uppdated. I don't have any idea where is problem. Can you help me please?

skipped products for example:
SKU (id_kart):
125045
123873
123868
126549
126550
....
Attachments (3)
Accepted Answer Pending Moderation
Hello,
Thank you for posting the template and import XML file. Can you also post the import debug log to check? To get the debug log check How to get debug information? document.
Kind regards,

Tharuna

=========================
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Accepted Answer Pending Moderation
Hello, here is debug file.
skipped products for example:
SKU (id_kart):
125045
123873
123868
126549
126550
Attachments (1)
Accepted Answer Pending Moderation
Hello,
In your import templates on File tab you have set Skip new items to Yes. This setting will Skip the import of new any new records found in the import file and not in database. Are these products 125045, 123873, 123868, 126549, 126550 new products?
If you want to insert new products then you need to set Skip new items field to Yes, save the template and run the import.
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
Accepted Answer Pending Moderation
Hello, but these products are old products. But when I make import with cron everything is Ok, but when I do manual import problem with skipping lines is still.
Accepted Answer Pending Moderation
Hello,
The file seems to have some encoding issues, not just these 5 products but i am seeing many products being skipped. Checking few records from your file gets errors about encoding. See attached screenshots. Example products with SKU 122783, 121629 which has text vyrobca="NESTLÉ POLSKA S.A." and vyrobca="NATURLAND MAGYARORSZÁG KFT." gives these errors. You need to check your file for these encoding issues.
Attachments (2)
Kind regards,

Tharuna

=========================
If you use CSVI, please post a rating and a review at the Joomla! Extension Directory
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