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Resolved big file import images

  1. soura123
    soura123
  2. Pre-sale questions
  3. Tuesday, 28 September 2021
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hello
i have manage to import a large xml file
without images
but when i try to import images
import is stack
i attach the log files
i even try to import 10 products on limit
but with no luck
how i can import succesfully
thanks
Attachments (1)
com_csvi.log.14.zip
0
Responses (3)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
You need an active subscription with RO CSVI to get support with issues.

Your debug log shows the first 20 images are processed without any error. 20 is the default number of entries in debug log. You can check the debug log on the image processing.
Kind regards,

Tharuna

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  1. more than a month ago
  2. Pre-sale questions
  3. # 1
soura123
soura123
Accepted Answer Pending Moderation
oh i now saw that my subscription expired, well i change the log to 10000 lines and check again, but on the file i send you i see on the end http no response
why is that?
  1. more than a month ago
  2. Pre-sale questions
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
If you see the debug log for time the error No HTTP response received (2021-09-28 00:49:26) comes after almost five and half hours of the last record. It is possible that server connection is closed and no response has been received after the long run of import.
Kind regards,

Tharuna

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  1. more than a month ago
  2. Pre-sale questions
  3. # 3
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