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Resolved Timeout on Example Virtuemart Google Export

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  1. Ornicom
    Ornicom
  2. RO CSVI
  3. Thursday, 16 July 2026
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Hi,

Currently, our products are visible on Google Merchant, which uses the GA-4 tag to retrieve product information.
This information is incomplete; the product weight is often missing, making it difficult to calculate shipping costs.

We purchased this RO CSVI module to create a feed to update our Google Merchant Center data.
When we try to run the 'Example Virtuemart Google Export' template, we get a timeout error.
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tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
When we try to run the 'Example Virtuemart Google Export' template, we get a timeout error.

One possibility to get timeout error in Google export template is when you have product_url field in export template. When SEF URLs are generated for product_url field then export can take time and lead to timeout error. To avoid this we have an option in RO CSVI Maintenance page to generate SEF URLs before hand and then use them in export. To do that in CSVI Maintenance page, select VirtueMart in first option, Refresh SEF URL's in second option. Select your export template and set Empty SEF cache to Yes. Click continue. Run the export and see if that makes any difference with timeout error.

Try and let me know if that helps.
Kind regards,

Tharuna

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