1. batetim
  2. RO CSVI
  3. Thursday, 09 October 2025
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Hi Tharuna/Roland,

Recently moved to J5 and on RO CSVI 8.21.0

All works well, until for seo purposes i put a rule on the .htaccess file to enforce www. pages

With this rule in place the product imports now create a server error, but if i remove the rule the import works fine. The rule is:

# Redirect non-www to www
RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteRule ^(.*)$ https://www.displayboardsdirect.co.uk/$1 [L,R=301]

Under ROcsvi>Options>Site tab the Website URL is set to https://www.displayboardsdirect.co.uk/

Is there any advice you can give on configuration of either the product template or .htaccess rules that would avoid this conflict?

Kind regards

Tim
Accepted Answer
Accepted Answer Pending Moderation
Hi both, dont worry have found fix by updating public $live_site = in config and now working fine
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