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Resolved Hikashop product file import problem.

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  1. lencsea
    lencsea
  2. RO CSVI
  3. Friday, 11 April 2025
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I have a little problem.
I'm trying to import images from a remote url with "hikashop product template". file_path field
It works.
However, if the source file extension is webp, then in the hikashop_file database table the file_type column will always contain "file", and the full file path will also be prefixed with "images/com_hikashop/upload/".
This not good.
Is there a solution?
Thank you.
Attachments (1)
Képernyőkép 2025-04-11 082654.png Képernyőkép 2025-04-11 082654.png
    
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Responses (18)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please post sample of import file and also import debug log. To get the debug log see How to collect debug information? document.
Kind regards,

Tharuna

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  1. 4 days ago
  2. RO CSVI
  3. # 1
lencsea
lencsea
Accepted Answer Pending Moderation
Hello. The source is a guide database table, there is a export paths. Import from database, with paths with rules.
Working fine excepts if the file is .webp image.
  1. 4 days ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Working fine excepts if the file is .webp image.

We do not support webp image in imports and so it was considering it as file and not as image. I have fixed that now. Load the attached patch file and run the import. See if it fixes your issue.

Let me know how it goes.
Attachments (1)
patch_image_2025_04_14.zip
Kind regards,

Tharuna

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  1. 1 day ago
  2. RO CSVI
  3. # 3
lencsea
lencsea
Accepted Answer Pending Moderation
Hello Tharuna!

I was on vacation yesterday.
Unfortunately, the "webp" format is still not good.
All imports will be of "file" type.
Do you know a solution? It would be important because I would need to import 40,000 products and 130,000 images.
Thank you
Attachments (1)
Képernyőkép 2025-04-15 100731.png Képernyőkép 2025-04-15 100731.png
  1. 8 hours ago
  2. RO CSVI
  3. # 4
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
We did little more improvements to code in regards to webp image type. Can you load the attached patch file and give import a try? Let me know if it works for you.
Attachments (1)
patch_image_2025_04_15.zip
Kind regards,

Tharuna

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  1. 8 hours ago
  2. RO CSVI
  3. # 5
lencsea
lencsea
Accepted Answer Pending Moderation
Unfortunately, there is no change. Still "file"...
(I use multireplace rule for import, I don't know if this matters.)
  1. 8 hours ago
  2. RO CSVI
  3. # 6
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
In that case post import debug log, template XML and sample of webp image to test. To get the debug log see How to collect debug information? document. To get the template XML file from RO CSVI templates list page select the import template and click on Backup templates button. Post the downloaded XML file. Without these details it is not possible for us to find why it is not working for you.
Kind regards,

Tharuna

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  1. 7 hours ago
  2. RO CSVI
  3. # 7
lencsea
lencsea
Accepted Answer Pending Moderation
Attached
Attachments (1)
com_csvi.log.511.zip
  1. 7 hours ago
  2. RO CSVI
  3. # 8
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Thank you for the files. In the debug log I see "The file http://lencsea.test/termeksrv/uploads/products/1290049/01_1290049.webp is not an image" and so it is not saved as image. If I check the image URL in browser it shows attached error. The domain name http://lencsea.test/ don't seem a valid domain. Where and how do you have the images saved? Is this the correct URL?
Attachments (1)
Screenshot 2025-04-15 at 2.56.28 PM.png Screenshot 2025-04-15 at 2.56.28 PM.png
Kind regards,

Tharuna

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  1. 5 hours ago
  2. RO CSVI
  3. # 9
lencsea
lencsea
Accepted Answer Pending Moderation
this is a xammp localhost server.. - .host file redirection...
  1. 5 hours ago
  2. RO CSVI
  3. # 10
lencsea
lencsea
Accepted Answer Pending Moderation
valid localhost url
Attachments (1)
Képernyőkép 2025-04-15 124601.png Képernyőkép 2025-04-15 124601.png
  1. 5 hours ago
  2. RO CSVI
  3. # 11
lencsea
lencsea
Accepted Answer Pending Moderation
working fine - except *.webp
  1. 5 hours ago
  2. RO CSVI
  3. # 12
lencsea
lencsea
Accepted Answer Pending Moderation
if i convert the file from webp - to png or jpg, then ok.
  1. 5 hours ago
  2. RO CSVI
  3. # 13
lencsea
lencsea
Accepted Answer Pending Moderation
png
Attachments (1)
ok.png ok.png
  1. 5 hours ago
  2. RO CSVI
  3. # 14
lencsea
lencsea
Accepted Answer Pending Moderation
I think the problem may be during the image process.
  1. 5 hours ago
  2. RO CSVI
  3. # 15
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
valid localhost url

Works for you as localhost but not for us as remote URL.

Since you have the images on local server you can upload images to the HikaShop image path and use the image name in import file. RO CSVI will link the image to the product on import. You don't need to use remote URL in that case. Can you try that?
Kind regards,

Tharuna

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  1. 5 hours ago
  2. RO CSVI
  3. # 16
lencsea
lencsea
Accepted Answer Pending Moderation
If i try with valid remote url, then SSL error problem.
so I'm trying from local folders
Attachments (1)
ssl.png ssl.png
  1. 5 hours ago
  2. RO CSVI
  3. # 17
lencsea
lencsea
Accepted Answer Pending Moderation
Ive tryed at valid server, valid url.
https://termekek.szatmari.hu/uploads/products/1290049/01_1290049.webp

the problem is the same
Attachments (1)
valid_url.png valid_url.png
  1. 5 hours ago
  2. RO CSVI
  3. # 18
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