1. fatelettronica
  2. RO CSVI
  3. Saturday, 15 November 2025
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Hi,
For a few days now, I've been unable to complete manual import or export jobs.
The import cron jobs are working fine.
The error that appears immediately after starting is this:

An error occurred during the import. The information received from the server will follow.
Status error: 503
Status message: error


As mentioned in another post, I updated to version 4.6.2 of virtualmart and then reinstalled version 4.4.0. Is this perhaps the problem?
Accepted Answer Pending Moderation
Hello,
As mentioned in another post, I updated to version 4.6.2 of virtualmart and then reinstalled version 4.4.0. Is this perhaps the problem?

That should not be a problem but was there any recent changes with your server? Does this error happen with all manual import and export templates? 503 error happens if server is overloaded and not able to handle the incoming request. If you reduce Lines per import on limits tab in import template, does that help?
Kind regards,

Tharuna

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