1. Doug
  2. Pre-sale questions
  3. Thursday, 15 September 2022
  4.  Subscribe via email
I have no recourse but to use the pre-sale category as my account access is not functioning.

Today I purchased CSVI and received an email indicating my account was set up and I could login. I was able to navigate to the site and download but when I try to login I get a message that I am being blocked or my account has not been activated.

Can you please advise? I am having an issue with importing categories.

Thanks,
Doug
Accepted Answer Pending Moderation
Hello Doug,
Today I purchased CSVI and received an email indicating my account was set up and I could login. I was able to navigate to the site and download but when I try to login I get a message that I am being blocked or my account has not been activated.

Sorry for the inconvenience. Sometimes with PayPal payment account does not get enabled. I have enabled your account. You should be able to login now. Please check and let me know.

I am having an issue with importing categories.

Send us more details on the problem you are having in importing categories and we will try the best to help you.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!
Doug
Submit Your Response
Upload files or images for this discussion by clicking on the upload button below. Supports gif,jpg,png,jpeg,zip,rar,pdf,csv,txt,tsv,xml,docx,doc,xls,xlsx,ods,tgz
• Insert • Remove Upload Files (Maximum File Size: 4 MB)
In this section you can provide your site details at here and it visible to the moderators only.