Documentation

Error when returning to the website using VirtueMart

In case an error shows up or even a white page when returning to the website, it is possible that the payment plugins are not setup correctly.

Payment plugins are managed in 2 places:

  • VirtueMart -> Shop -> Payment Methods
  • System -> Manage -> Plugins

It is important that if a payment method is disabled in VirtueMart, it must also be disabled in the Joomla Plugins. That is because they operate independently.

Turn off Joomla Plugin

To turn off a plugin take the following steps:

  1. Go to System -> Manage -> Plugins
  2. Filter on type vmpayment
  3. Select all the unused payment methods
  4. Click on Unpublish
  5. All unused payment plugins are now unpublished.