Not Acceptable error


CSVI Pro 5.8+

The following error can be seen on some restrictive servers:

"Not Acceptable

An appropriate representation of the requested resource /administrator/index.php could not be found on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request."


Fixing the problem

  1. Login
  2. You may see an empty screen, click the logout button. This is to reset your session.
  3. Login again
  4. Go to Components -> CSVI Pro -> Settings
  5. Set to the option Use cookies to No
  6. Save the settings
  7. You should be able to use CSVI now