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RSform payment URL in email #61921

Resolved rakesh opened this topic Tuesday, 03 March 2020 · 11 replies
Author

RSform payment link.

How can I send somebody the URL of the payment link through email when a RSform has been sent.
Instead of going to the Mollie payment system through the browser. I would like to send an email with a payment link inside the email.

Can't find the solution.

Thanks,

Rakesh

Author

Tried using this, but didn't manage to get it to work

Customer - Order Status Change
{ORDERNR}
{ORDERID}
{STATUS_NAME}
{ORDER_LINK}

Author

I believe RSevents has a email with payment reminder, but I need it for RSform.

Support

Hello Rakesh,

To use a link that a customer can click to start a payment is explained in the Initiate payment fom an external link document. You can use the SubmissionId from RSForm as your order number for example as RSForms can replace this.

Kind regards,

RolandD

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Author

Interesting solution but I need to have it linked to rsformpro gateway not the jdidealgateway, so that the submissions overview of RSform shows Payment Status: Accepted not Pending.

Is there a way to link the RSform order ID to the payment ID, so I do not need to change the payment status manually. So linking the RSform submission status to the RO payment status?

Support

Hello Rakesh,

but I need to have it linked to rsformpro gateway

What is "rsformpro gateway" ?

so that the submissions overview of RSform shows Payment Status: Accepted not Pending.

RO Payments will update the status of a submission once a payment has been completed successfully or has been cancelled. However the payment must be initiated from the form and not from some external URL.

There is no connection between the payment link and the RSForm submission. Why send people a link when they can pay straight from the form?

Kind regards,

RolandD

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Author

With Gateway I simply ment the type of Transaction: RO Payments>Transactions

I need this because the form is not created by the user but by me, and the result of that form is sent by email with the payment link.
This is to prevent form mistakes and make it more easy for the customer.

  1. Reservation form
  2. Payment form (created by me) with special discount calculation.
  3. Payment through email link.

Was hoping to have the custom RO payment form could link to RSform submission with the Order ID of the RSform.

Author

RSfrom does have the option to add content through URL

https://www.rsjoomla.com/support/documentation/rsform-pro/frequently-asked-questions/how-do-i-pass-a-parameter-through-the-url-and-how-can-i-catch-it-.html

I only need to have it go straight to the Mollie payment page.

Support

Hello Rakesh,

This is to prevent form mistakes and make it more easy for the customer.

  1. Reservation form
  2. Payment form (created by me) with special discount calculation.
  3. Payment through email link.

Why not start the payment immediately and send the customer to Mollie after step 2? What is the added value of going through a payment link?

Kind regards,

RolandD

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Author

A customer should not be able to make a booking that is not validated.
First there needs to be validation by us, after validation the booking needs to be paid by the customer.
That is step 3.

Support

Hey Rakesh,

A customer should not be able to make a booking that is not validated.

That is something you know and I don't. That is why I am asking ;)

So to put this all together. You cannot update a submission in RSForms when the payment is not initiated from RSForms. That is because you are no longer in the workflow of submitting a submission. The only thing you can do is include the RSForms submission ID in the payment link. The result of the payment can then be checked in RO Payments -> Payment Page. The Submission ID will then be your order ID. If you need to have the RSForm submission updated, this needs to be done manually or you write a script that does it automatically.

Kind regards,

RolandD

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Author

Ok thanks for your time and clarification.

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