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Checkout stuck #84910

Resolved Locked fatelettronica opened this topic Saturday, 01 November 2025 · 4 replies
Author

I've encountered a major issue on three managed sites. This past week, I updated to VirtueMart version 4.6.0 11214.
The update went well until I saw users having trouble completing their orders. I ran a test, and the problem is that the error message "Invalid Token, in view=cart task=updatecart" appears. It's not possible to proceed with the order.

Regards

Joomla! 5.4.0
PHP version 8.4.5

Support

Hello,

What does this have to do with RO CSVI?

Kind regards,

RolandD

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Author

Hi Roland

I was just wondering if RO payment is involved.

This is the same message posted to the VirtueMart forum.

Thanks, Roland

Support

Hi,

This is related to RO Payments, but you posted it in the RO CSVI category nor did you mention the RO Payments version your are running. That is why I was a little confused. This topic has been moved to the RO Payments category.

So if you still have the checkout issue, one thing that can help is to check the Developer tools. The document talks about com_csvi but you would probably be looking at com_virtuemart. See if that gives any clues.

Let me know what you find.

Kind regards,

RolandD

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Author

Hi

Now I've solved it by reloading the previous version 4.4.10 of Virtuemart.

I've opened a thread to report the bug in the Virtuemart forum.

Regards

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