Categories
View Replies (19)

Resolved Received error for missing k2 file (route.php)

  1. Yavor
    Yavor
  2. RO CSVI
  3. Monday, 29 April 2024
  4.  Subscribe via email
Hello!
I have bought RO CSVI and downloaded it. But when I try to access the Maintenance section I am receive the following error for missing file. I can't find the required file in the zip file that I have downloaded from RO CSVI. Can you help me with fixing it?
Failed opening required '/home/dmautoma/public_html/components/com_k2/helpers/route.php' (include_path='.:/opt/alt/php81/usr/share/pear:/opt/alt/php81/usr/share/php:/usr/share/pear:/usr/share/php')
0
Responses (19)
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

The error means that K2 is not installed on the website. Is K2 installed? If so, which version are you running?

This code is called when trying to build a SEF URL, so if you have any _url fields, removing them should also work around the issue.

If you are not using K2 at all, you can uninstall the RO CSVI K2 plugin. That will also resolve the error.

Let us know how it goes.
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 1
Yavor
Yavor
Accepted Answer Pending Moderation
Thank you! It has helped. I have one last error. Maybe I need to set the fields manually?

The displayed error is: The list of available fields is out-of-date for extension com_virtuemart. Update the list to ensure you have all fields available.
  1. more than a month ago
  2. RO CSVI
  3. # 2
rolandd
rolandd
Accepted Answer Pending Moderation
Hi,

That error is not really an error but more to warn you that the list of available fields is not complete, so you may not be able to export/import certain fields. In this case, just go to the Available Fields page and click on Update. The list should then be filled.
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 3
Yavor
Yavor
Accepted Answer Pending Moderation
Thank you! So now everything must work properly, right? But I see one more difference between my setup and the demo setup. The demo version is 8.10.0, right?
The difference is in that the demo has much more field names from which I can choose. On what it depends?
  1. more than a month ago
  2. RO CSVI
  3. # 4
Yavor
Yavor
Accepted Answer Pending Moderation
In the demo also has option to choose if the field is price or not but in mine version there isn't such an option
  1. more than a month ago
  2. RO CSVI
  3. # 5
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

You mean VirtueMart fields specifically or the full list? The demo site has more extensions installed and as such will also have a lot more fields in total.

The option to set if it is a price field will only show up for export fields not for import fields.

The demo site has RO CSVI 8.10.0 indeed.
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 6
Yavor
Yavor
Accepted Answer Pending Moderation
I mean about the VirtueMarts
  1. more than a month ago
  2. RO CSVI
  3. # 7
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

What do you see when you run the update of the available fields? You should see all the VirtueMart tables come by. You do have VirtueMart installed right?
Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 8
Yavor
Yavor
Accepted Answer Pending Moderation
Is there somewhere a list with the VirtueMart's fields that I must have. My VirtueMart's version is 4.2.6
  1. more than a month ago
  2. RO CSVI
  3. # 9
Yavor
Yavor
Accepted Answer Pending Moderation
Yes, I have installed VirtueMart 4.2.6

I have RO CSVI Name - combine, product_availability, product_available_date, product_in_stock, product_ordered, product_sku, skip. But the problem is that I don't see them in template fields as an option
  1. more than a month ago
  2. RO CSVI
  3. # 10
Yavor
Yavor
Accepted Answer Pending Moderation
Ah I have found that I have even much more. But how can I choose from them in the template fields?
  1. more than a month ago
  2. RO CSVI
  3. # 11
Yavor
Yavor
Accepted Answer Pending Moderation
Maybe there is some materials how can I get the available fields into the template fields. And how to work imoprt to VirtueMart and export from VirtueMart?
  1. more than a month ago
  2. RO CSVI
  3. # 12
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Maybe there is some materials how can I get the available fields into the template fields

Please check the document Adding template fields to add template fields to a template.

And how to work imoprt to VirtueMart and export from VirtueMart?

You did not specify which import and export operation you are using in VirtueMart. May I know those details so I can link you the document? You can also search for VirtueMart related documents on our website.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 13
Yavor
Yavor
Accepted Answer Pending Moderation
I want to import products
  1. more than a month ago
  2. RO CSVI
  3. # 14
Yavor
Yavor
Accepted Answer Pending Moderation
I can't see the available fields in the Quick Add and in the Field name when I try to create fields.
  1. more than a month ago
  2. RO CSVI
  3. # 15
Yavor
Yavor
Accepted Answer Pending Moderation
I have only this fields in the template fields:
combine
product_availability
product_available_date
product_in_stock
product_ordered
product_sku
skip

But there are pretty more in the available fields. But how can I get them?
  1. more than a month ago
  2. RO CSVI
  3. # 16
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
I want to import products

Please check VirtueMart product import and VirtueMart product export documents.

I can't see the available fields in the Quick Add and in the Field name when I try to create fields.

May I know if you have updated available fields like explained in Update available fields document?
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 17
Yavor
Yavor
Accepted Answer Pending Moderation
Yes. I have updated available fields like explained in Update available fields document but I can't see them in the template fields.
  1. more than a month ago
  2. RO CSVI
  3. # 18
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Do you have RO CSVI -VirtueMart addon plugin installed?
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 19
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!