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Reset {ORDERNR} #60694

Open zero-one opened this topic Monday, 18 November 2019 · 1 reply
Author

Hello, i want to reset the counf of the {ORDERNR} , where can i do this.

We have now the order nur on 181 we want to start fresh from 1

Thanks

Support

Hello,

RO Payments doesn't create order numbers, it gets the order number from whatever extension you have connected it with. So if you want to reset the order number, you will need to do that in the extension that you use for selling your products.

In case you are using the payment page of RO Payments, in that case you will need to truncate the table #__jdidealgateway_pays. By truncating it, the table will be emptied and the index will be reset to to 1.

Kind regards,

RolandD

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