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no profile created... #83243

Resolved Locked hoks opened this topic Tuesday, 08 April 2025 · 4 replies
Author

Hello Roland,

After submitting a rsforms i get a message that there is no profile created. But i created a new Buckaroo profile, see attachment. There is no transaction log. Ropayments and RSforms 8.5.0. Note: before this was a Sisow profile, but was deleted, created new profile

Doorgaan met betaling
Er is geen profiel ingesteld. Ga naar RO Payments onder Componenten en maak een profiel aan.

What i'am missing/how to solve?

Regards Michel

  • 2025-04-08_10h12_22.png
Support

Hello Michel,

What i'am missing/how to solve?

Please check if you have set correct profile in your RSForm form settings.

Kind regards,

Tharuna

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Author

Hello Roland,

If have now 1 profile (buckaroo), so this is default selected in RSforms. Still the error.

Regards Michel

Support

Hi Michel,

If have now 1 profile (buckaroo), so this is default selected in RSforms.

That is correct but if the form is not saved, the new value will not be stored and the code is looking at the old value.

The question is, has the form been saved since you changed the profiles? In other words, does it still happen if you save the form?

Let me know how it goes.

Kind regards,

RolandD

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Author

I was thinking i had saved the form, but not sure anymore....

Saved it and now the payment is done correct.

Regards Michel

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