I was recently alerted that from my Joomla 5 the payment link goes to an incorrect destination. For years we have been working with Mollie, but now the notification comes that the payment link is incorrect because it refers to Ideal. This surprises me greatly because we have never worked with Ideal before.
After pressing the ‘pay button’ within the form, during a short period a screen appears referring to Mollie payment page and then the screen below is displayed.
Translated with DeepL.com (free version)
I received a PDF of payments from the treasurer. There it appears that no payments were received between September 16 and September 22, despite the form being used several lakhs.
Finally, I notice that within Joomla 5, subscriptions do not have a code entered. This seems necessary to me there is, however, no option to add the code.
I hope for a quick solution, as our non-profit organisation is now missing many new members.
Thank you!
Brief update:
We use two forms where a payment can be used. The glitch is currently only occurring at https://www.btv-rotterdam.nl/word-lid#formulier
A similar form on https://www.btv-rotterdam.nl/doneer does function properly.
Hello,
For years we have been working with Mollie, but now the notification comes that the payment link is incorrect because it refers to Ideal.
Are you aware that Mollie changed the iDEAL processing due to the new iDEAL 2.0 rolled out by Currence (the company that owns iDEAL)?
Since you do not mention which version of RO Payments you have, I am going to ask if you are running version 8.5.0 which contains the latest updates for doing Mollie payments. If you are not on version 8.5.0 please update first and check if everything works as expected after that.
Kind regards,
RolandD
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Thanks for the reply.
The screenshot showed that I had installed version 8.5.0. After getting the error message on several systems (PC and phone), today the forwarding appeared to work normally.
There may have been an outage at Mollie for a few days.
I presume our association's treasurer is aware of the relations between Mollie and IDeal. I am closing this ticket.
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