Hi Roland,
Just installed a new J4 environment and now I'm getting 3 types of errors:
- Could not instantiate mail function.
- Er is geen bedrag ontvangen
- Invalid address: (to): ******** (I don't understand where this is coming from)
Not sure if all errors are reported by RO Payments. I have installed the latest sw but can't get it to work.
Hello,
As for your errors I think your point 1 and 3 are related. However your report is very sparse. Are you using the payment page, RSForms, or one of the other extensions we support?
If you are using RSForms, the ridderr will come from what you have setup for mailings in the form.
The message that no amount has been received, is exactly that. The form does not allow empty values, so no price has been calculated. Impossible to say what is going on without more info.
Kind regards,
RolandD
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Hi Roland,
Sorry for the limited information but I'm a bit lost whom to contact you or RSJoomla.
The site which I'm trying to update is https://www.lotusclubholland.nl/j4/index.php/formulieren/ledenvergadering
When I submit the form (build with RSForms) and activate it via an article with {rsform 13}, I do see the message "pagina wordt geladen" but then it moves to the homepage with the error "Invalid address: (to): ********".
****** is the login name I use as administrator and I don't see anywhere where this is configured in either RSForms/RO Payment.
I do receive the confirmation mails which I have configured in RSform but I don't see any RO Payment actions. There are however entries created in the RO Payments transaction log.
I hope you can help. If you need access please mail me and I will (re)configure an account for you.
Hello,
There are however entries created in the RO Payments transaction log.
In that case please post the transaction log of your payment. You can click on the View button in the last column to get the log.
ridderr is the login name I use as administrator and I don't see anywhere where this is configured
Perhaps in the global configuration?
Kind regards,
RolandD
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Hi Roland,
All log entries are empty, so nothing to share.
Hi Roland,
I found the ******* in the configuration of RO Payments under Profile and then under E-mail. There is a "Beheerder(s) e-mail" which contained the ******value.
I have changed this and RO Payment is now working again.
So problems are solved.
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