Support is offline. We are back Monday 16 November, 09:00.

fault message when updating ROPayment #80183

Open paulschram opened this topic Tuesday, 30 April 2024 · 3 replies
Author

when updating to latest RO Payments 8.4.0.
we got this fault message;
JInstaller: :Install: Error SQL Table 'p7wsdqs3_ppsmart2019.mm4_chdg4_jdidealgateway_pay' doesn't exist

when looking in the phpMyAdmin we do find however "p7wsdqs3_ppsmart2019.mm4_chdg4_jdidealgateway_pays"so with a S at the end.
any idea what went wrong and how to solve it.??

Support

Hello Paul,

The table name with the name "pay" is very old, this is from the Joomla 2.5 days. My suggestion would be to remove all "mm4_chdg4_jdidealgateway_" tables and do a fresh install. This way you will have all tables up-to-date.

Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory

Author

Thanks, but which modules, components or plugins need to be reinstalled after deleting these tables?

Support

Hello Paul,

Those tables only belong to RO Payments, so you only need to install the RO Payments component. In addition also the plugin for which you want to use RO Payments with. VirtueMart, HikaShop, RSForms!Pro for example.

Kind regards,

RolandD

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory

Log in to reply to this topic.