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when export products the system fail #7727

Open atdiseno opened this topic Wednesday, 14 October 2015 · 1 reply
Author

when we are trying export template appears the next error

The last server response has not been received in a timely fashion. The server may still be busy or stopped the process. You can wait a little longer to see if the server will sent a response or cancel the process.

we try with some export templates and all failed
-Template Example Joomla Category export

  • Template Example Joomla Content Export
    -Template Example VirtueMart Category export
    -Template Example VirtueMart Media export
    -Template Example VirtueMart Media export

  • export-step1.png

  • export-step2.png

Support

Hello,

Check if the database type is set correctly. Go to System -> Global configuration -> Server -> Database Type. This must be set to MySQLi.

If that is already set, you may have a JavaScript error. Check this document Using Firebug to analyze import problems. It works the same way for exports, but you can stop at step 7.

Kind regards,

RolandD

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