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Resolved Weird Freezing during Import VM3 products

  1. atrus
    atrus
  2. RO CSVI
  3. Thursday, 30 April 2015
  4.  Subscribe via email
Hi Roland,

Have tried the attached VM3 import file; this is the first time i see an import file that freezes the import :P

See attached screenshot, the import just stays frozen there, can't get any log or anything :)

Rgrds,
Chris
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Responses (7)
rolandd
rolandd
Accepted Answer Pending Moderation
Hello Chris,

The test.csv file has a problem, the last column with images has no column name. Fix that and see if that has anything to do with the issue.

Perhaps it is not frozen but an error occured? You could follow the Using Firebug to analyze import problems tutorial and see if that shed any light if the import still freezes.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 1
atrus
atrus
Accepted Answer Pending Moderation
Thanks Roland, noticed last column, deleted it completely (it was just test column), but this doesn't solve it, still freezes.

Will check your advice with Firebug then.

Rgrds,
Chris
  1. more than a month ago
  2. RO CSVI
  3. # 2
rolandd
rolandd
Accepted Answer Pending Moderation
Let me know what you find Chris.

Can you check the tmp/ folder, to see if there are any copies of your site in there?
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 3
atrus
atrus
Accepted Answer Pending Moderation
Hi Roland,

No luck so far with the console (FF or Chrome), doesn't show any issues.

I noticed though there is some log file created indeed, see attached.

Can you check the tmp/ folder, to see if there are any copies of your site in there?


Can you clarify what kind of copies you mean? :)

Rgrds,
Chris
Attachments (1)
com_csvi.log.152.zip
  1. more than a month ago
  2. RO CSVI
  3. # 4
atrus
atrus
Accepted Answer Pending Moderation
Hmm, i just saw a weird character in the import (and log), smth like α, maybe this is the culprit, will check.
  1. more than a month ago
  2. RO CSVI
  3. # 5
atrus
atrus
Accepted Answer Pending Moderation
Ok Roland, confirmed that was the problem; so this is what happens when you import a non-UTF8 file with non standard characters :p

Rgrds,
Chris
  1. more than a month ago
  2. RO CSVI
  3. # 6
rolandd
rolandd
Accepted Answer Pending Moderation
Hey Chris,

In the old Joomla versions you would be logged out at least, there is even an article dedicated to that. Good to know what the reason was.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 7
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