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Resolved Virtuemart 3 - problem with import user info

  1. conquist
    conquist
  2. RO CSVI
  3. Tuesday, 19 January 2016
  4.  Subscribe via email
Hi, when I try to import "user info" of virtuemart, both for a new user that for an existing user, I get an error because there is no the field "user group".

Incorrect COM_CSVI_AREA_Com_VirtuemartModelImportUserinfo

Incorrect Failure COM_CSVI_NO_USERGROUP_NAME_FOUND

I cannot find the field "user group" to be included.

How can I do ?

Thank you.
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Responses (4)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
The name of the field you need to include is "usergroup_name". If you don't see it in the template fields, try doing Update missing fields in CSVI.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
conquist
conquist
Accepted Answer Pending Moderation
Thanks tharuna, now the import of a new user in joomla and virtuemart works fine but i've another problem.

I'm tryng to update the same user, for example, to change to address.

I'm importing the same csv with only different address, it seems works without errors, but it do not update the database of virtuemart.

How is the best way to update user fileds for an existing user ?

Im running csvi 6.4.3 on joomla 3.4.5 and vm 3.0.12 with csvi pro and virtuemart plugin
  1. more than a month ago
  2. RO CSVI
  3. # 2
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Can you please send the debug log of the import? it would help me to trace the issue. You can look at "Where to get the debug information?" section on top of this page to know on how to get the debug log.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 3
conquist
conquist
Accepted Answer Pending Moderation
Hi tharuna you are very kind.

The problem were the two fileds "address_type" and "address_type_name".

I've put this fields in the csv both in case of new user than in case of existing user and now it works well.

See you soon for another problem.
  1. more than a month ago
  2. RO CSVI
  3. # 4
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