1. anthony352
  2. RO CSVI
  3. Friday, 05 August 2016
  4.  Subscribe via email
Hello everyone,

I am trying to import a customer list from another shopping cart system into Virtuemart 3.0.16 using csvi. My Joomla version is 3.5.1

I thought I could export my admin as a customer template in csv or excel format, then simply copy and paste the old customer data into the correct template fields in excel. However I get 0 export fields. Ive chosen address_1 address_2 city email first_name last_name phone_1 username zip as fields to export.

I also chose Virtuemart as component to export from and user info for operation in Template details.

Can someone point out where I may have made mistake please? Also, I noticed there is no billing and shipping address fields populated to choose from. I hope this makes sense and appreciate any help. Thank you.
Accepted Answer Pending Moderation
Hello,
I am trying to import a customer list from another shopping cart system into Virtuemart 3.0.16 using csvi. My Joomla version is 3.5.1

I thought I could export my admin as a customer template in csv or excel format, then simply copy and paste the old customer data into the correct template fields in excel. However I get 0 export fields. Ive chosen address_1 address_2 city email first_name last_name phone_1 username zip as fields to export.

I also chose Virtuemart as component to export from and user info for operation in Template details.

Make sure that you have no filters set on Options tab in your template settings. If there is no filters set then, Can you send the debug log of your export? To know how to get debug log, check the section "Where to get the debug information?" on top of this page.

Can someone point out where I may have made mistake please? Also, I noticed there is no billing and shipping address fields populated to choose from. I hope this makes sense and appreciate any help. Thank you.

Billing address and Shipping address fields are not available for user info export but they will be for Orders export as these are related to orders and not to users.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello,
I was wrong before for billing and shipping address, you can use fields address_type and address_type_name fields to export these address in user info export. If you dont find them do Update your available fields.
Kind regards,

Tharuna

=========================
If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 2
  • Page :
  • 1


There are no replies made for this post yet.
Be one of the first to reply to this post!