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The images are not processed. #8188

Open Paola Ciattoni opened this topic Wednesday, 13 April 2016 · 3 replies
Author

Hello.
I can import all field csv, except the images.
It states that are copied to ""images/stories/virtuemart/product" are .jpg

in csv , file_url : images/stories/virtuemart/product/BNTEXC5CZGS.jpg

I configured the image field as well:

Support

Hello,
Post the debug log of the import and the CSV file you used for import. Without that i cannot help you to find the cause for the issue.

Kind regards,

Tharuna

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Author

Enabling debugging, I managed to solve the problem.
in file_url field, it was enough only to type the file name and not the entire directory.
(filename.jpg instead of images/stories/virtuemart/product/filename.jpg)

This is because in the "images" option in the import template, the "Location product files" option has already set as the default directory, then the error brought me to this:

The file /web/htdocs/www.mysite.com/home/images/stories/virtuemart/product/images/stories/virtuemart/product/filename.jpg has not been found.

However all resolved!
Thanks for the tips!

Support

Hello,

Glad to hear all is resolved and thank you for your feedback.

Kind regards,

RolandD

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