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Resolved Status error 500

  1. sergio0187
    sergio0187
  2. RO CSVI
  3. Friday, 11 March 2016
  4.  Subscribe via email
Hi,
I get status error 500, but imports always worked before.
Screenshot:
https://www.evernote.com/l/AnMzDigDrldHAb5-oLF5noUKGHtHv4_1icY

Hope you can help, thnx in advance.

Joomla version: 3.4.8
VM version: 3.0.10
CSVI version: 5.14
No logs were captured
0
Responses (5)
tharuna
tharuna
Accepted Answer Pending Moderation
Hello,
Please have a look at the 500 Internal Server Error tutorial to get more information on the error.

Also, i see that you are using CSVI5 version, it is recommended you update your CSVI to latest 6.5.4 version. There are a lot of new features added in CSVI6 version.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
sergio0187
sergio0187
Accepted Answer Pending Moderation
Hi,
When I try to upgrade it won't upgrade but it asks me to use the direct download link.

Than when I install that one, I get:


Waarschuwing

JFolder: :verwijderen: Pad is geen map. Pad: /home/officeplan/public_html/components/com_csvi/models

JFolder: :verwijderen: Pad is geen map. Pad: /home/officeplan/public_html/administrator/components/com_csvi/helpers

JFolder: :verwijderen: Pad is geen map. Pad: /home/officeplan/public_html/administrator/components/com_csvi/install

JFolder: :verwijderen: Pad is geen map. Pad: /home/officeplan/public_html/administrator/components/com_csvi/liveupdate

Table 'clmp_csvi_availablefields' already exists SQL=RENAME TABLE `clmp_csvi_available_fields` TO `clmp_csvi_availablefields`;
Fout

Fout bij het installeren van component
  1. more than a month ago
  2. RO CSVI
  3. # 2
sergio0187
sergio0187
Accepted Answer Pending Moderation
Also, all CSVI is removed from components and when discovering it won't discover.

I hope my templates are saved somewhere :)
  1. more than a month ago
  2. RO CSVI
  3. # 3
rolandd
rolandd
Accepted Answer Pending Moderation
Hello,

I hope my templates are saved somewhere :)
You have backups right ;) Templates are still there, just the database structure is incomplete.

When I try to upgrade it won't upgrade but it asks me to use the direct download link.
That will happen if you haven't entered your download ID into CSVI.

Looks like you didn't follow the CSVI 5 to CSVI 6 upgrade path as outlined in the Installation or updating of CSVI 6 document.

You are now stuck between a half update and Joomla having amnesia. If you have a backup of your database, that would be the easiest. In that case you can remove all the tables that start with csvi_ in your site and replace them with the tables that start with csvi_ from your backup. DO NOT REMOVE the tables if you don't have a backup. Once that is done, check if you can uninstall CSVI from Joomla (to clear Joomla's mind). After that install CSVI 6. You should be good to go after that.
Kind regards,

RolandD

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  1. more than a month ago
  2. RO CSVI
  3. # 4
sergio0187
sergio0187
Accepted Answer Pending Moderation
Hi,
I put back a backup of my site, upgraded CSVI to last 5 version and it works now.
Thnx.
  1. more than a month ago
  2. RO CSVI
  3. # 5
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