1. revolte
  2. RO CSVI
  3. Monday, 07 December 2015
  4.  Subscribe via email
We have several issues with the last version (6.4.2) running on Joomla 3.4.1. and Virtuemart 3.0.9.

1. If I click on maintenance->analyzer I get an Internal server error 500.
2. If I click maintenance-> available fields I get a page that has fell apart, with no graphics, nothing working.
3. If I make an import template for product import no fields are recognized as supported. (I had no problem with former free versions.)

Please help, because I can not advance with my work this way.

Regards,
Joseph
Accepted Answer Pending Moderation
Hello,

1. If I click on maintenance->analyzer I get an Internal server error 500.

Please check for the 500 internal server error tutor here.

2. If I click maintenance-> available fields I get a page that has fell apart, with no graphics, nothing working.
3. If I make an import template for product import no fields are recognized as supported. (I had no problem with former free versions.)

Internal server error would be the cause for these two issues. Please fix it and report back if its not solved.
Kind regards,

Tharuna

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  1. more than a month ago
  2. RO CSVI
  3. # 1
Accepted Answer Pending Moderation
Hello Joseph,

We need to get the real error, as the 500 error only tells us that something has gone wrong but won't tell us what.

You said no fields are recognized, do you see any fields when you go to Maintenance -> Available Fields?
Kind regards,

RolandD

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If you use our extensions, please post a rating and a review at the Joomla! Extension Directory
  1. more than a month ago
  2. RO CSVI
  3. # 2
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